FAQs

If you initiated a transfer out and need to cancel, please reach our support team immediately at support@greenstoneinv.com. Requests can be cancelled only before they are approved and queued for disbursement. When a cancellation succeeds, the amount becomes available again in your usable balance on your dashboard.

Fees are uncommon. In specific situations we may apply a one-time review or processing fee related to certain transactions or specialized requests. Any applicable fee will be displayed for your review before you proceed.

The standard minimum for a single transfer out is $10. The system can process large disbursements; as a guideline, single requests are typically approved within the $10–$800,000 range, subject to verification and compliance checks.

Outcomes depend on market conditions, strategy selection, and the specific offering or initiative you engage with. Our team emphasizes risk controls, diversified exposure, and disciplined execution across business services, real estate, energy & resources, digital assets, and agriculture.

Availability varies by offering. Some engagements allow flexible access; others may require review windows or documentation before funds can be released. As a baseline, allow up to 14 business cycles for compliance checks and approvals where necessary.

Note: Ensure there are no active, time-bound engagements that restrict immediate release before submitting a transfer-out request.

• Clear objectives: Define measurable, attainable goals aligned with your risk tolerance and time horizon.
• Disciplined allocation: Use diversified exposure consistent with your objectives to avoid unnecessary concentration risk.
• Process over prediction: Favor repeatable processes, robust research, and risk controls over short-term speculation.
• Transparency: Provide clear updates, documentation, and support throughout each engagement.

We communicate through your dashboard, email, and approved channels such as Live Chat and WhatsApp. For official records, please use email (support@greenstoneinv.com) so we can track requests and documents efficiently.

We collect the information you provide to set up and service your account, verify identity, and meet compliance obligations. Data is used to enhance your experience, maintain security, and improve our offerings. For full details, please refer to our Privacy Notice.